Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account Information: Email address, name, and password when you create an account
• Contact Information: Name, email, phone number when you submit enquiries
• Usage Data: Information about how you use our services, including quiz scores and tool usage
• Device Information: IP address, browser type, and device information for analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your enquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With service providers who assist in operating our website (hosting, analytics)
• To comply with legal obligations or protect our rights
• With your consent or at your direction

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Analytics

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic using Google Analytics
• Improve our services based on usage patterns

You can control cookies through your browser settings.

6. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy. By using our services, you consent to such transfers.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active. You may request deletion of your data at any time.

9. Children's Privacy

Our services are designed for users aged 13 and above (or 16 in the EU/EEA). We do not knowingly collect personal information from children below these ages. If you believe a child has provided us with personal information, please contact us immediately.

10. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Opt-out: Unsubscribe from marketing communications

For EU/EEA Users (GDPR): You have additional rights under the General Data Protection Regulation. Contact us to exercise these rights.

For California Users (CCPA): You have the right to know what personal information is collected, request deletion, and opt-out of sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at the email below.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: privacy@prompttoproduct.in

For general inquiries: support@prompttoproduct.in